Why Choose RHP?

 

At the heart of the services provided by RHP Physiotherapy is the desire to help people. If you are a wounded body struggling with day to day activities, or an elite athlete striving for improved performance, then we want to provide the best for you.

The directors of RHP each have over 25 years experience as physiotherapists, and we are characterised by integrity, altruism and professionalism. We ensure our centre is at the forefront of physiotherapy services offered in Australia.

Continuing the skill development of our staff and centre is a priority, demonstrated by weekly in-house tutorial sessions, and attendance by staff at external courses that ensures our clinic remains informed regarding the latest research findings.

RHP Physiotherapy's unique holistic approach to an individuals' assessment allows the ultimate course of intervention to be applied.

Room

Why Choose RHP?

 

At the heart of the services provided by RHP Physiotherapy is the desire to help people. If you are a wounded body struggling with day to day activities, or an elite athlete striving for improved performance, then we want to provide the best for you.

The directors of RHP each have over 25 years experience as physiotherapists, and we are characterised by integrity, altruism and professionalism. We ensure our centre is at the forefront of physiotherapy services offered in Australia.

Continuing the skill development of our staff and centre is a priority, demonstrated by weekly in-house tutorial sessions, and attendance by staff at external courses that ensures our clinic remains informed regarding the latest research findings.

RHP Physiotherapy's unique holistic approach to an individuals' assessment allows the ultimate course of intervention to be applied.

Room

Why Choose RHP?

 

At the heart of the services provided by RHP Physiotherapy is the desire to help people. If you are a wounded body struggling with day to day activities, or an elite athlete striving for improved performance, then we want to provide the best for you.

The directors of RHP each have over 25 years experience as physiotherapists, and we are characterised by integrity, altruism and professionalism. We ensure our centre is at the forefront of physiotherapy services offered in Australia.

Continuing the skill development of our staff and centre is a priority, demonstrated by weekly in-house tutorial sessions, and attendance by staff at external courses that ensures our clinic remains informed regarding the latest research findings.

RHP Physiotherapy's unique holistic approach to an individuals' assessment allows the ultimate course of intervention to be applied.

Room

Customer Satisfaction

Customer satisfaction is paramount to RHP Physiotherapy, as not only does it keep you healthy and on track with your goals, but it also provides us with a feedback of how well we address your needs and ultimately how we can improve to continue delivering on your expectations.

In 2015 we were nominated for Australian Business Quality Awards and decided to take part to get an understanding of how we rank in the small business sector on the merit of core business values and quality of customer service.

We were elated to find out that we have won the Gold Award for 2015 and are very grateful to all our patients who have supported us over our 25 years and continue to support us into the future.

Here is some feedback that the RHP clinics received:

  • "They spend the time with me and I get results";
  • "They are very good and they keep up to date with current research";
  • "I believe that they are made up of the best team. They are the best physiotherapy team in Brisbane";
  • "It's a very warm and friendly environment to go into which is quite rare in a clinical practice";
  • "You can tell that the employees are all very happy to be there, happy to work there and to help people".

 

RHP Physiotherapy also performs regular reviews of customer satisfaction so we can continue to ensure our clients needs are met. The following is the collated responses from a most recent satisfaction survey.

  • "Always good. Very happy with the depth of investigation."
  • "Gave relief in the first visit, great communication."
  • "They know what there talking about more than physios I've been to in the past."
  • "Fantastic service, knowledge and helpful. I have no hesitation in recommending this centre to all my friends and those in need."
  • "Very happy with my treatment."
  • "Very professional, thorough and help you to help yourself."
  • "Very knowledgeable and friendly staff."
  • "Very supportive and friendly."
  • "Time is taken to ascertain what the problem is and ways to rectify it."
  • "Very nice and caring, good personal approach."
  • "Excellent and informative."
  • "Very good at communicating with teenagers."
  • "Extremely happy with service, Thorough, knowledgeable and easy to understand."
  • "Quick and effective – no wasted time."
  • "Very constructive and personalised, analysing the problem properly - you know what is happening"
  • "Grateful that I am made to feel important during my appointment. Thank you."
  • "Making good progress. Very satisfied."